Contact Us
American Casino is an independent casino comparison site built for US players. If you have a question about how we review casinos, the free spins offers we cover, a correction to suggest, or anything else about the site, this is the right place to start.
We read every message we receive. Response times vary, but we aim to reply to all genuine enquiries within two to three business days.
What You Can Reach Us About
We welcome messages on a range of topics. Below is a guide to what we can and cannot help with, so you can direct your question to the right place.
- Editorial questions — If you believe a review, rating or piece of information on the site is inaccurate, please let us know. Include the page URL and as much detail as you can.
- Free spins terms and offers — We cover free spins promotions across US-facing online casinos. If you have a question about how a specific offer works, or believe a listed term has changed, we want to hear it.
- Business and partnership enquiries — If you represent a licensed US online casino and would like to discuss how the site works, you are welcome to write to us. Note that commercial relationships do not influence editorial ratings.
- General feedback — Suggestions for coverage, corrections, or anything else about the site are welcome.
Please note that we are a review and comparison publisher, not a casino operator. We cannot access your casino account, process withdrawals, resolve disputes with an operator, or provide customer support on behalf of any casino listed on this site. For account issues, contact the casino's own support team directly.
Before You Write — Quick Answers
A few common questions we receive, answered here so you do not have to wait:
- Are the casinos on this site licensed? Yes. Every operator we review or list holds a valid licence in a regulated jurisdiction. We do not cover unlicensed sites. For more on how licensing works, see our About Us page.
- Do you earn commission from the casinos you list? We may receive a commission if you click through to a casino and register. This does not affect rankings or ratings — operators cannot pay for a better score. Our editorial process is independent.
- I am concerned about my gambling. Who can help? If gambling is affecting you or someone you know, please visit our Responsible Gambling page for information on self-exclusion, deposit limits and national support organisations in the US.
- What are your Terms and Conditions? Full details are available on our Terms and Conditions page.
Responsible Gambling — A Reminder
American Casino is committed to promoting safe and responsible play. If you are reaching out because gambling has become a problem, please do not wait for a reply from us — contact a support service directly.
- National Problem Gambling Helpline: 1-800-522-4700 (24/7, free, confidential)
- National Council on Problem Gambling: ncpgambling.org
- Gamblers Anonymous: gamblersanonymous.org
All reputable US-licensed online casinos are required to offer responsible gambling tools, including deposit limits, session time limits and self-exclusion. If you need to use them, reach out to the casino directly or visit our Responsible Gambling page for step-by-step guidance.
A Note on Our Coverage
This site focuses on online casinos available to US residents, with particular attention to free spins offers and welcome bonuses. Our research covers licensing, game fairness, payment methods, bonus terms and player protections. We review information at regular intervals, but offers change — always check directly with the casino before claiming any promotion.
Online gambling law in the US varies by state. Players must be at least 21 years of age in most regulated states, must be physically located within a state where real-money online gambling is legal, and must pass identity verification before withdrawing funds. We do not provide legal advice; if you are unsure whether online casino gambling is permitted where you are, consult your state's gaming authority.